Welcoming, Patient, Gentle and Knowledgable.

That is how we are often described by our patients. And that is what we strive to be every day!

our dental team

Our Mission

To improve our patients' health by providing excellent dental care.

Company Values

Our Patients

We value placing our patients' needs before company profits, and will always seek to do what's most beneficial for the health of the patient first.

Our Employees

We value training our team members for personal and professional growth from their very first day of employment, and will help our employees achieve their goals in any capacity of which we're capable.

Our Community

We value being as active with our neighbors in Pleasant View as much as possible, and will give back through volunteer opportunities in any way we can.

Your Dentist

Dr Rachel Carlson

Rachel Carlson, DMD

Your Dentist in Pleasant View, TN

 

“Hello, I am Dr. Rachel Carlson, and I want to welcome you to our dental practice. My dental team and I understand that we are here to serve your needs, not the other way around. That is the mission that drives us to offer the highest level of dental care that we can every day. I invite you to come visit our office and see for yourself why our patients are pleased to call Highland Family Dental their dental home.”

Get To Know Dr. Rachel Carlson

Dr. Rachel Carlson is a special kind of dentist. With her gentle, friendly, and caring style, she brings comfort to her patients and enjoys getting to know each patient on an individual basis.

Through her comprehensive and conservative evaluations, Dr. Carlson ensures that each patient’s dental treatment is good for long-term oral health. She strives to give her patients options that fit their budget and healthcare needs.

Dr. Carlson welcomes the whole family to her new state-of-the art office. Nestled in the historic community of Pleasant View, TN, Highland Family Dental utilizes the latest in dental technology, such as digital x-rays that emit less radiation.

Dr. Carlson attended Indiana University on a full athletic scholarship for Softball. She earned her Doctor of Dental Medicine (DMD) at Southern Illinois University - School of Dental Medicine.

Each year Dr. Carlson continues to attend extensive post-doctoral studies in clinical dentistry, enabling her to provide some of the latest advances in dental technology. She also participates in organized dentistry to stay abreast on dentistry and societal trends that impact teeth and have an effect on the entire body.

In her spare time she enjoys horseback riding, sports and spending time with her husband Justin and their dog Neyland.

Education

Indiana University (BS)
Southern Illinois University - School of Dental Medicine (DMD)

Licenses and Associations

Licensed Dentist in the state of Tennessee
American Dental Association (ADA) Member
Tennessee Dental Association (TDA) Member
Nashville Dental Society Member

Your Dental Team

Raymond Office Manager

Raymond Mendez

Office Manager

Hello my name is Raymond Mendez, and I am so excited to welcome you to our family. As part of the management team my first priority will always be the patient experience. From the moment you walk in the door my goal is to ensure that you have a professional experience and that you feel appreciated. It gives me great pleasure to welcome you to the Highland Family Dental experience.

Get To Know Raymond

Raymond comes to Highland Family Dental with an extensive background in medical management, patient care, as well as accounting and Business Administration. Raymond says that his passion for helping others comes naturally, having been in the dentist chair himself he can relate to the concerns one might have prior to a procedure. Raymond has this message for patients of Highland Family Dental “My personal goal is to ensure that each of you have a clear understanding of any procedure prior to it happening and your concerns are addressed and your mind put at ease so that you have a comfortable, informed, stress free experience.” During his spare time, he enjoys spending time with his daughter, bowling, water sports, and taking in a good book.

Stephanie Alford

Stephanie Alford

Front Office Assistant

Hi, My name is Stephanie Alford! I am a newcomer to the Pleasant View community. Even though I have only lived here for a short time, I found out very quickly how friendly everyone is. I absolutely love it here!

I have a background in customer service as well as patient care. I love seeing people smile and helping them however I can.

In my spare time I enjoy swimming, gardening and spending time with family and my fiancé Jesse. I am so excited to be part of this amazing team! I look forward to working with you!

Frances Nevil

Frances Nevil

Dental Hygienist

Hey ya’ll! My name is Frances Nevil and I’m the newest member joining the Highland Family Dental team. Although I’m a recent graduate (2021) my goal is to make patients feel at ease while building confidence, trust, and friendships with all those that visit the office.

I’m devoted to educating patients on their individual oral health needs and can’t wait to serve all our patients. My time spent away from the office is spent continuing my education, riding motorcycles or fishing with my husband, and spending time with our family and friends.

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Keaton Morrissey

Lead Dental Assistant

I was born and raised in middle Tennessee, so naturally I love the outdoors and all that comes with it! I grew up playing competitive softball and volleyball as well as graduating top of my class. I am an expanded functions dental assistant who has been in the dental field since 2011. I have broad training in the dental field not only in general dentistry, but pediatrics, oral surgery, and orthodontics as well. Raised in a small town myself, I know the importance being able to make patients of all ages feel comfortable in a dental setting and to know that they are truly receiving the best quality care. I strive to be able to educate patients on their treatment and oral health as well as comfort those who may feel uneasy in the dental chair. In my free time I enjoy spending time with my family and pets, listening to true crime podcasts, and relaxing by the water!

Keaton is an Expanded Functions Dental Assistant; this designation means she has undergone extensive additional training, both didactic and clinical, and passed multiple examinations to be certified by the state to place fillings and perform additional procedures. She has trained under Dr. Carlson for 3 years and possesses a thorough understanding of both the biology and material sciences necessary to place her restorations to the highest standard of care.

Janna - Dental Assistant

Janna Morgan

Dental Assistant

Hi, My name is Janna Morgan! I am originally from Murfreesboro, Tennessee, and I have been a dental assistant since November of 2019. I have a heart of helping others, and that is what got me interested in the dental field. Seeing my patients smile brings so much joy to me! Outside of work, I am a ballroom dancer, love to travel, out on the lake, coffee critic, and spending time with my boyfriend, friends, and family. I am so happy to be a part of this wonderful team!

I have a passion for dentistry and making people feel more confident about their smile. I feel that your smile is the most important part of yourself. With a great smile and great oral hygiene anything is possible!

(615) 649-4155

Please call us with any questions or to schedule an appointment.